Mr Softwash®
The Original Soft Washing Company
"Voted Soft Washing Company of the year 2024/25 & 25/26"
Mr Softwash®
FAQ for Professional
Softwashing &
Render Cleaning.
"The Safer, No Damage way to Clean Property"
Soft washing & Render cleaning
in Poole, Bournemouth, Dorset,
Hampshire, Wiltshire & UK.
Soft Washing FAQs (UK)
1. What is soft washing?
Soft washing is a low-pressure exterior cleaning method that uses specialist biodegradable cleaning solutions to remove algae, moss, mould, mildew, lichen, and bacteria. Unlike pressure washing, it treats the root cause of organic growth rather than simply washing away the surface dirt.
2. What's the difference between soft washing and pressure washing?
Pressure washing relies on high-pressure water to remove dirt and grime from surfaces. Soft washing uses low-pressure application combined with specialist cleaning treatments. It is often the preferred choice for delicate surfaces and provides longer-lasting results by killing organic growth at its source.
3. Is soft washing safe?
Yes. When carried out by trained professionals using the correct products and techniques, soft washing is safe for most exterior surfaces, including render, brickwork, painted walls, roofs, cladding, patios, and fencing.
4. How long do the results last?
Results typically last between 2 and 5 years, depending on the surface, weather conditions, surrounding trees, moisture levels, and maintenance. Areas with heavy shade or constant dampness may require more frequent treatment.
5. Can soft washing damage my property?
No. Soft washing uses low water pressure, making it far less likely to cause damage than high-pressure cleaning. The cleaning solution does the work rather than forceful water.
6. What surfaces can be soft washed?
Soft washing is suitable for:
- Roofs
- Render
- Brickwork
- Stone
- UPVC
- Cladding
- Decking
- Fencing
- Driveways
- Patios
- Commercial buildings
7. Does soft washing kill moss and algae?
Yes. The treatment kills moss, algae, mould, mildew, and lichen at the source, helping prevent rapid regrowth.
8. How long does the cleaning process take?
Most residential properties can be completed within a few hours to one day, depending on the size of the property and the amount of contamination.
9. Will the cleaning solution harm plants or pets?
Professional soft washing companies take precautions to protect surrounding plants, lawns, ponds, and pets. Areas are usually pre-watered, protected where necessary, and rinsed after treatment.
10. Does it work on black spots and green staining?
Yes. Soft washing is highly effective at removing green algae, mould, mildew, and many biological black stains. Some deep or long-established staining may require additional treatment.
11. Can soft washing be used on roofs?
Yes. Soft washing is one of the safest methods for cleaning many roof types because it avoids the high pressure that can damage tiles or force water beneath them.
12. Is soft washing environmentally friendly?
Modern soft washing products are designed to biodegrade over time and are used in controlled quantities. Responsible contractors follow environmental best practices and local regulations.
13. How often should I have my property soft washed?
Most homes benefit from soft washing every 2 to 4 years. Properties surrounded by trees or located in damp areas may require more frequent cleaning.
14. Do I need to be home during the service?
Not always. As long as access has been arranged and any requirements have been discussed beforehand, many jobs can be completed while you're away.
15. How much does soft washing cost in the UK?
The cost depends on the size of the property, the surfaces being cleaned, the level of contamination, and accessibility. Most companies provide a free quotation after assessing the property.
16. Is soft washing suitable for commercial properties?
Yes. Soft washing is widely used on offices, retail units, schools, care homes, apartment buildings, hotels, industrial premises, and public buildings to improve appearance and maintain hygiene.
17. Why choose soft washing instead of regular cleaning?
Soft washing not only cleans surfaces but also sanitises them by removing the organisms responsible for staining and regrowth. This provides a cleaner finish that generally lasts much longer than pressure washing alone.
18. Do you offer free quotations?
Yes. We provide free, no-obligation quotations and can recommend the most suitable cleaning method for your property.
19. Will soft washing remove paint?
No, when applied correctly to sound painted surfaces. However, if paint is already loose, peeling, or deteriorating, cleaning may reveal existing defects.
20. How can I book a soft washing service?
Simply contact us by phone, email, or through our online enquiry form. We'll arrange a convenient time to assess your property and provide a free quotation.
5 Star Review
Steve at Mr Softwash did a brilliant job bio-cleaning the render on the exterior of our house. It took about 4-6 weeks to see the full results, and the house now looks like new again. In fact, when our neighbor commented on how good our house looked, so we recommended Steve to him, and Steve did an equally great job on his house. When our house needs another clean, we will be using Steve again without hesitation.
( Google verified Review )
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Mr Softwash®
is one of the most experienced
Soft washing companies in Poole, Bournemouth & the UK.
Mr Softwash® is an award winning company based in Poole, Dorset & run by Steve Taylor. I have over 30 years experience in the pressure washing, soft washing & exterior cleaning industry and specialise in transforming render, Cladding, driveways and patios with professional soft washing, ensuring your property remains beautiful and long-lasting. Providing expert soft washing with top of the range low pressure soft washing equipment, fully Insured with full back up and on-going support. long term maintanance available to keep your property looking beautiful all year round.
"Mr Softwash®Miracle Wash"
Is a specialized professional soft washing process used by Mr Softwash® and similar high-end products to clean and protect exterior surfaces using low-pressure techniques and biodegradable chemical solutions. This method kills organic growth at the root, typically providing results that last 3 to 5 years.
Professional "Miracle Wash" Services
Professional services like those offered by Mr Softwash® use the Miracle Wash process as a safer alternative to high-pressure jet washing.
- Technique: Operates at very low pressure (under 500 PSI), similar to a garden hose, ensuring no damage to delicate materials like render, roof tiles, or wood.
- Chemistry: Relies on a combination of biocides (like DDAC) and surfactants to sanitize the surface and eliminate algae, moss, and lichen.
- Residual Protection: Unlike standard bleach and steaming treatments, these biocides penetrate porous surfaces to keep them clean for 3–5 times longer than traditional methods.
Benefits of Soft Washing
The modern, technologically advanced, process of soft washing reduces, and even eliminates, the need for jet – or pressure/power – washing in most situations.
Soft washing is the process of using eco-friendly chemicals and low-pressure water to clean the surfaces of buildings and driveways.
Soft washing will not damage your property. It's effectiveness depends upon the cleaning contractor having the skilled knowledge of how to use the correct cleaning product at the correct concentration ratio, using the correct equipment.
Soft washing provides long-term exterior cleaning by using low pressure and specialized chemicals (like sodium hypochlorite) to kill mold, algae, and moss, preventing regrowth for years (often 3-5) and keeping surfaces cleaner longer than pressure washing. It's a safer, deeper clean for delicate surfaces (roofs, render, wood) because the biocides sanitize, sanitizing the source of the organic growth and offering a residual effect against future build-up. Annual or biannual treatments maintain results effectively and cost-effectively.
Softwash Long Term Protection for 3-5 Years
Soft washing with biocides provide long-term protection by
killing organic organisms—such as algae, moss, fungi, and lichen—at their root and leaving a residual film that prevents regrowth.
How Biocide Protection Works
- Residual Action: Unlike bleach (sodium hypochlorite), which provides an instant clean but no lasting protection, biocides like DDAC (Didecyldimethylammonium chloride)penetrate porous surfaces. They continue to kill spores that land on the surface for months or even years after application.
- Self-Cleansing Process: Many professional biocides are "spray and leave" products. They work with natural weathering (rain and wind) to break down and wash away dead organic matter over several weeks or months.
Is Soft washing with biocide
the best method for cleaning render?
Yes, bleach can damage render if used incorrectly, primarily through discolouration and surface degradation. While sodium hypochlorite (the active ingredient in bleach) is a standard professional tool for "soft washing," bleach is often too strong or if used at improper dilutions for delicate surfaces like Krend and Monocouche renders.
How Bleach Can Damage Render
- Permanent Discolouration: Using bleach straight from the bottle or in high concentrations can cause patchy, white, or streaked finishes due to a pH imbalance.
- Surface Etching: As a corrosive alkaline solution, concentrated bleach can break down the surface chemistry, stripping away the water-repellent silicone layer that protects modern renders.
- Salt Residue: If not thoroughly rinsed, bleach leaves behind salt deposits (efflorescence). These salts attract moisture, which can actually encourage faster regrowth of algae and moss.
- Warranties: Using unapproved chemicals or high concentrations can void manufacturer warranties for products like K Rend or Monocouche.
Steam cleaning render
Steam cleaning ( Doff/Torc ) render is highly effective for removing heavy carbon staining or paint, but lacks the long term residual protection against algae that biocides provide.
soft washing with a biocide is widely considered the best and safest method for cleaning modern exterior renders like K-Rend and Monocouche.
High pressure jet washing
- Is a way to get immediate results that look good – but only for a short time.
- Can be damaging to the protective surface layer of the material being cleaned, even concrete.
- Can be damaging to wall render, because render is a relatively soft material.
- Can be damaging to certain more delicate building materials often used for patios and paths, such as Indian Sandstone.
Soft washing
- Is the best solution for cleaning exterior wall render, natural and artificial slate roofs, concrete slate roofs, paths & patios, tarmac driveways, wood decking, sheds and fences, and children's wet-pour play areas.
- Is a cleaning method that produces fast, predictable results without harming your property. Results that can last for years.
- Is a cost-effective way to bring drives, paths and patios back to their former glory. Once clean, a light annual soft wash treatment will keep your drives and paths looking great all year round.
Soft washing has many other advantages over jet washing
- Longer lasting results
- Uses less water
- Is more cost-effective
- Is safe for all known building materials
- Does not damage the surface being cleaned or exaggerate the weathering affect
- Kills the spores left behind by jet washing
For long-term maintenance of the exterior surfaces of your property – ensuring it looks great all year round – annual or biannual treatment with "Mr Softwash®Miracle Wash"
is by far the safest and most cost-effective option.
"The safer way to wash your home
& the results can last up to 3-4 times longer"
Mr Softwash®
Guarantee
✅ Reasonably Priced - I've always believed in delivering a top-tier service at a genuinely fair price, and I'm really proud to say that over 80% of people accept my quotes.
✅ Reliability - We've heard the stories, most people simply don't turn up. Reliability is a big thing for me, so you can expect me to arrive exactly when promised (as it should be!)
✅ Happy & Approachable – I'm here to make your experience as pleasant and enjoyable as your newly cleaned render, driveway or patio, so expect professionalism with a smile 😊
✅ Zero Mess - I promise to treat your home with complete respect, and ensure that the only thing I leave behind is a sparkling clean!
✅ No Hidden Costs, Ever. - I believe in upfront, honest pricing. This means the price I quote is the price you pay. No hidden or unexpected charges, ever
100% Satisfaction Guarantee
Hiring a professional should come with confidence, not feel like a gamble. That's why I have my 100% satisfaction guarantee, for your complete peace of mind that you have come to the right place.
I stand by my service so much that you pay nothing until your 100% happy with the results.
It's my way of ensuring you get precisely what you're looking for, and more. 100%, completely risk-free.
Mr Softwash®
What my customers say
Steve at Mr Softwash did a brilliant job bio-cleaning the render on the exterior of our house. It took about 4-6 weeks to see the full results, and the house now looks like new again. In fact, when our neighbor commented on how good our house looked, so we recommended Steve to him, and Steve did an equally great job on his house. When our house needs another clean, we will be using Steve again without hesitation.
Steve provided outstanding service. The quality of his workmanship is very high and he uses the best materials. I would strongly recommend Steve's services which is really good value
I cannot recommend Steve at Mr Softwash Ltd highly enough. A very professional job done on our patio - paving slabs which hadn’t been cleaned for 4-5 years! They now look amazing and no mess left. My request for a quote was responded to quickly and he turned up at the date and time he said he would. Very happy customer 😊
Steve has soft washed my house and it was an excellent job. He's just come back and jet washed the driveway and resanded it and has done yet another excellent job. I highly recommend his work.
I can totally recommend Steve. We had our blocked drive and patio cleaned.Both came up as new.
Steve is prompt , efficient and takes pride in his work. Steve keeps you informed on everything he is doing and why.
It’s lovely to get such good service.
Excellent workmanship, highly recommend. Did front drive and large patio at rear, totally satisfied with all that was done. Thankyou Margaret
5 star service!
We got in touch with Steve after an accident with a large pot of green fence paint that exploded all over our block paved driveway! Steve was brilliant from start to finish, he cleaned our driveway, path at the front of our property and our Indian sandstone patio in the garden and has done a top job! All 3 areas look brand new, the paint has completely gone and its transformed the outside of our little house. Can’t rate Steve’s service highly enough. Professional, friendly and he’s done a brilliant job. Thank you!
I've just had my block paved Driveway cleaned and resanded by Steve at Mr Softwash Ltd...and I am chuffed to bits with it! It was in a right sorry state after a Massive Water leak restoration by Insurance builders, it had mould,Moss, water stains, builders rubble, tile grout, concrete you name it, it was on there!..and Now after he worked his magic, looks like it was laid yesterday. Pristine and all the colours are back and refreshed.
Steve was prompt, his work was clean and efficient, and he told me at every stage from estimate, to end of job why and how he was going to do job. I am extremely Happy with the Work carried out and would recommend this company to anyone!!
Thank you Mr Softwash Ltd!
Steve came this morning to clean my patio,he has done an amazing job. My patio has never looked so clean. Absolute professional and very reasonable prices.
Thank you Steve fantastic job.
Steve was friendly and efficient, doing a great job for us. He was also kind enough to look at some extra bits for me while he was here. Would recommend!
Positive
Responsiveness, Quality, Professionalism
Mr Softwash Ltd have recently pressure washed a patio, fascias and soffits for me, and the results are excellent.
Thank you Steve for the superb work you've just completed on our expansive block paving driveway. It's a number of years since we saw the true colour of the bricks, now completely transformed and looking great. For anyone considering this type of work, we chose Steve because of the excellent reviews we'd read, and we like to support local business. We are delighted that we did. From Steve's prompt responses to our initial enquiry to his steady hard work on the cleaning, and completion today with the sanding, we could not be more pleased to give Steve a 5 star recommendation.
Darrell Merrell
Steve has done a wonderful job cleaning the algae from the render on our chimney and corners of the house so that it looks like new again. Clear and easy communication, very nice to deal with. Here are some before and after photos
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Prestige Awards
2024/25 Winner
Soft Washing Company of the year
Prestige Awards
2025/26 Winner
Soft Washing Service of the year
SME News Awards
2025 Business Elite Winner
Soft Washing Company of the year
Business Awards UK
2025 Finalist
Best Exterior Cleaning Service